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Concierge

The logistics of a life lived across borders.

Schooling, medical, residences, travel, staff and the fifty small administrative frictions that consume a principal's week — absorbed by the office instead of the family.

What it covers

01

Education and university placement

School selection and applications in South Florida, boarding options, and the documentation a foreign transcript needs to be accepted. Later: university applications and the residency questions that come with them.

02

Medical coordination

Specialist referrals, second opinions, insurance that actually works across borders, and someone to make the calls when a family member arrives needing care and does not speak the system's language.

03

Residences and their staff

Acquisition or lease through the brokerage, then the unglamorous part: utilities, insurance, maintenance contracts, hurricane preparation, household staff and payroll compliance.

04

Travel and vehicles

Itineraries across several countries, private aviation coordination where it is used, vehicle purchase and registration, and the renewals nobody remembers until they lapse.

05

The administrative baseline

Mail and document handling, bank and utility onboarding for new arrivals, translations, notarisations and apostilles. Individually trivial; collectively the reason principals lose days.

Questions

Straight answers.

Is concierge available without the other mandates?
It can be, though it works best alongside the legal mandate — most concierge friction for a newly arrived family is really a documentation and structure problem wearing a logistics costume.
Who actually does the work?
The office coordinates and a vetted network of specialists executes: schools consultants, medical concierges, property managers, insurance brokers and licensed translators. Insignia stays accountable for the outcome.
Is this available in Spanish?
Yes. Every part of the concierge mandate runs in Spanish or English, which is often the entire point for a family in its first year in the United States.
Do you help families who are not yet resident?
Frequently. The most useful window is the year before a move, when schooling, banking, structure and residency can still be sequenced in the right order rather than fixed afterwards.

Next step

One call is enough to know if we fit.

Bring the situation, not a brief. We will tell you what we would own and what should stay where it is.

Request an introduction

fer@insigniafamilyoffice.com  ·  (917) 603-3002

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